The Benazir Income Support Programme (BISP) helps many low-income families in Pakistan by providing financial support. It is important for all BISP beneficiaries to stay updated with the latest information from the program. BISP sends SMS alerts to registered mobile numbers. These messages inform families about payments, registration, and other important updates. Sometimes, people change their mobile numbers due to personal reasons or SIM issues. When this happens, they may stop receiving messages from BISP. If you have changed your mobile number, it is necessary to update your contact details to receive SMS on your new SIM.
| Step | What to Do |
|---|---|
| Step 1 | Visit the nearest BISP office |
| Step 2 | Bring your original CNIC |
| Step 3 | Share your new mobile number |
| Step 4 | Wait for update confirmation |
What is BISP and Why is SMS Important?
The Benazir Income Support Programme (BISP) is a social protection program run by the Government of Pakistan. It helps families who are poor and in need. BISP sends updates to beneficiaries using SMS. These SMS alerts inform people when new payments are available, or when they need to visit a center for verification. If you change your mobile number and do not update it with BISP, you may miss important messages. This is why keeping your contact number updated is a must for every BISP family. The SMS system is quick and easy for people to get help.
How to Update Your Mobile Number in the BISP System
If your SIM card is lost or changed, BISP will not be able to send you updates until you give them the new number. To update your number, you need to go to the nearest BISP office. Carry your CNIC with you and provide the new mobile number to the officer. Your details will be verified, and then your number will be updated in the system. Once this process is completed, you will start receiving messages from BISP again. Always give a working number that is in your use.
Common Issues While Changing Mobile Number for BISP
Sometimes people face problems when they try to update their number. One common issue is system delay. Even after visiting the office, it may take a few days for the new number to be activated in the BISP system. Another issue is providing an incorrect number or a SIM that is not registered under your CNIC. If the number is wrong, you will not get any message from BISP. In such cases, you should go back to the BISP office and correct the number again to avoid missing updates.
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Tips to Make Sure You Get BISP SMS on New Number
To make the process smooth and avoid problems, follow these tips:
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Make sure your new SIM is working and registered in your name.
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Always carry your original CNIC when visiting the BISP office.
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Double-check the number you provide to avoid mistakes.
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Wait for a few days after updating the number before expecting new messages.
If you still do not receive messages, visit the BISP office again or call the helpline for help. These small steps can save you from big problems later.
Role of BISP Helpdesk in Updating Your Number
The BISP helpdesk plays an important role in solving problems for people. If you have updated your number but still do not receive messages, the helpdesk can guide you. You can call the BISP helpline or visit the official website 8171.bisp.gov.pk. Their staff can help you check if your number is active in the system. They can also guide you on what to do next. This support is very useful for people who face issues or live far from BISP offices.
Why Keeping Your Number Updated is Very Important
Keeping your mobile number updated with BISP is not just helpful—it is necessary. Without it, you may miss your payment alert, or not know when your verification is due. In some cases, families lose their monthly help just because they did not update their mobile number. Also, BISP may contact you for new surveys or programs. If your number is not active, you will not get any of these updates. So, make sure your number in the BISP system is always current and working.
Conclusion
In this article, we are sharing all the details about how to receive BISP SMS on your new mobile number. From updating your contact at the BISP office to dealing with common issues and getting help from the BISP helpdesk, every step has been explained in easy words. Keeping your mobile number updated is very important so you do not miss any payment or alert from the Benazir Income Support Programme. Always check that your number is correct in the system to continue receiving support from BISP.
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FAQs
Can I update my mobile number for BISP through SMS or call?
No, you must visit a BISP office in person to update your number. Online or SMS updates are not available.
What should I do if I lost both my SIM and CNIC?
You must first get a new CNIC from NADRA and then visit the BISP office with the updated documents.
How long does it take to start receiving SMS after updating the number?
Usually, it takes 3 to 5 working days for the system to start sending SMS to your new number.
Can someone else give my number to BISP on my behalf?
No, only the registered BISP person with a valid CNIC can update the number personally.